Green, who joined the company a year ago. “When I think about the role that my team and I can play-if we can capture another two million out of the 14 million that we’re not managing today, that’s a huge opportunity for Otis to drive revenue and profitability growth,” said Mr. Hopes the platform will help Otis expand the maintenance part of the business beyond the two million elevators the company currently services. Otis maintains elevators in a different building in Hudson Yards, although Otis One hasn’t been deployed there. Similar to Schindler’s system, the Otis platform includes analytics tools that identify irregular sensor readings, like unusual door closing and opening times, and send alerts to property owners and maintenance professionals. , predict and diagnose elevator problems and better attune rides with expected foot traffic.Īs a result, technology executives are helping identify and develop new revenue opportunities, built around a tech-driven service model.Ĭonnecticut-based Otis is using digitization to sell a subscription-based elevator-management platform called Otis One, launched last month in China and in the pilot stage in Europe and the U.S. ![]() The transformation of elevators from just a mechanically efficient way to go up and down into data-spewing devices is helping Schindler, as well as rivals Otis Elevator Co. “We can do the jobs in a shorter period of time and with higher quality,” he said.
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