He explained that Google has basically the same operations as Windows and is already installed on this laptop so, since price was a big factor for me, I took his advice and scrapped a Windows software purchase and went with this HP. The Best Buy sales rep told me that if I wanted to install any software like Microsoft Windows, I would probably prefer a more expensive computer with more memory.that adding any more software would really slow down the response time of this model HP. For the price that I paid for this laptop, I am not surprised by its performance - it's adequate for my purposes which are surfing the Web, storing music and photos, and checking email. I did purchase a year of Geek Squad support but, I hesitate to use it.the items that I listed are bothersome but, not truly terrible. I have found it to be a bit glitchy with things like the left mouse pad key sometimes not working (I'll have to tap it several times to get it to work) or the mouse touch pad not registering my touch on the right side of the pad (only able to get the left side to work). I purchased this laptop prior to Christmas and have been using it sporadically since then.
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